Privacy Policy

1. Introduction

Strayyo, operated by INDDEV INNOVATION STUDIO PRIVATE LIMITED ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the "Service").

By using Strayyo, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number (optional), and profile picture when you create an account
• Volunteer (Angel) Information: Additional details if you register as a volunteer, including location and availability
• Photos: Images of stray animals you upload to the platform
• User Content: Information about stray animals, updates, comments, and other content you submit

2.2 Information Collected Automatically

• Location Data: GPS coordinates when you report or identify stray animals (with your permission)
• Device Information: Device type, operating system, unique device identifiers
• Usage Data: How you interact with the app, features used, and frequency of use
• Camera Access: Required for scanning QR codes and uploading photos

2.3 Information from Third Parties

• Authentication Services: Information from Google Sign-In, Apple Sign-In, or other authentication providers
• Map Services: Location and mapping data from Mapbox

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Strayyo Service
• Enable location-based features for identifying and tracking stray animals
• Connect volunteers (Angels) with stray animals needing care
• Facilitate adoption processes
• Send notifications about animals you follow or have claimed
• Respond to emergencies reported through the platform
• Communicate with you about your account and the Service
• Analyze usage patterns to improve user experience
• Prevent fraud, abuse, and ensure platform safety
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Public Information

The following information is publicly visible on the platform:

• Information about stray animals (photos, location, health status)
• Your name and profile picture if you are a registered Angel
• Updates and activities related to animals you manage
• Adoption posts you create

Your contact information (email and phone) is never publicly displayed.

4.2 With Your Consent

We share your information when you explicitly authorize us to do so.

4.3 Service Providers

We share information with third-party service providers who help us operate the Service:

• Cloud hosting and storage (Microsoft Azure)
• Authentication services (Google, Apple)
• Mapping services (Mapbox)
• Analytics and crash reporting (Sentry)
• Push notification services (Expo)

4.4 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

• Complying with legal processes (court orders, subpoenas)
• Enforcing our Terms of Service
• Protecting the rights, property, or safety of Strayyo, our users, or the public
• Investigating potential violations or illegal activity

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Secure cloud infrastructure (Microsoft Azure)
• Regular security audits and monitoring
• Access controls and authentication requirements
• Input validation and sanitization to prevent attacks

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide the Service and fulfill the purposes described in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law. Information about stray animals you added may be retained for the benefit of the community.

7. Your Rights and Choices

7.1 Access and Correction

You can access and update your account information through the app settings.

7.2 Location Permissions

You can control location access through your device settings. Note that disabling location may limit certain features.

7.3 Notifications

You can manage push notification preferences in the app or through device settings.

7.4 Account Deletion

You can delete your account at any time through the app settings. This will remove your personal information, though anonymized data may be retained for analytics.

7.5 Data Portability

You can request a copy of your data by contacting us at privacy@strayyo.com.

8. Children's Privacy

Strayyo is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@strayyo.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than India, including the United States where our cloud infrastructure is located. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: